d63 Privacy Policy — How We Collect, Use, and Protect Your Personal Data

When you register an account on d63, we collect the personal details you provide during sign-up, which may include your name, date of birth, email address, and contact number. We also collect information about how you use the platform — such as the games you play, the bets you place, and the pages you visit — in order to improve your experience and keep the platform running smoothly. Payment-related information, including transaction records and the payment methods you use, is collected and stored securely to process deposits and withdrawals in Philippine pesos. Device and technical data such as your IP address, browser type, and operating system may be collected automatically when you access d63 through a web browser or the Android app. We only collect the information that is necessary for the operation of the platform, account security, and compliance with applicable Philippine regulations — we do not collect more than we need. If you contact our support team, the content of that communication may also be retained to help resolve your query and improve our service quality.

The personal data we collect is used primarily to create and manage your d63 account, verify your identity, and process financial transactions securely. We use your information to personalise your experience on the platform, including showing you relevant content across the bet section, fish games, and other areas of the site. Your data also helps us detect and prevent fraudulent activity, protect the security of your account, and ensure that the platform is used in accordance with our Terms and Conditions. We may use aggregated, anonymised data for internal analytics and platform improvement purposes — this data cannot be used to identify you personally. d63 does not use your personal information for unsolicited marketing communications, and we do not sell or rent your data to third-party advertisers or data brokers under any circumstances. Where we are required by Philippine law or a lawful authority to disclose certain information, we will comply with that obligation while taking reasonable steps to protect your interests.

d63 does not sell, trade, or otherwise transfer your personal information to outside parties for commercial purposes. We may share limited data with trusted third-party service providers who assist us in operating the platform — for example, payment processors who handle transactions in Philippine pesos — but these providers are contractually required to keep your information confidential and use it only for the specific purpose for which it was shared. Any data sharing that takes place is limited strictly to what is necessary for the delivery of the service, and all third parties we work with are expected to maintain appropriate data security standards. In the event that d63 undergoes a business restructuring or change of ownership, user data may be transferred as part of that process, and affected users will be notified in advance where possible. We may also disclose your information if required to do so by a Philippine government authority, court order, or applicable law, and we will always aim to inform you of such a request unless we are legally prohibited from doing so. We do not share your data with any entity outside of these defined circumstances.

Your personal data is stored on secure servers and protected using industry-standard security measures, including encryption for sensitive information such as passwords and payment details. d63 implements access controls to ensure that only authorised personnel can access personal data, and those individuals are bound by confidentiality obligations. We retain your personal information for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine regulations or for legitimate business purposes such as dispute resolution. When data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention procedures. While we take all reasonable precautions to protect your data, no online platform can guarantee absolute security, and you are also responsible for keeping your account credentials safe and not sharing them with anyone else. If you suspect that your account has been compromised, please contact our support team immediately using the email address in the footer of this page.

As a user of d63 based in the Philippines, you have the right to access the personal data we hold about you and to request a copy of that information at any time. You may also request that we correct any inaccurate or incomplete data associated with your account, and we will process such requests promptly. If you wish to have your personal data deleted, you may submit a request to our support team — we will action this in accordance with our data retention obligations and applicable Philippine law. You have the right to object to certain types of data processing, including the use of your data for analytics purposes, and to withdraw any consent you have previously given where processing is based on consent. If you believe that your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please contact us using the support email address listed in the footer, and we will respond to your request within a reasonable timeframe.

d63 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine regulations. The most current version of this policy will always be available on this page, and the "last updated" date at the top will indicate when the most recent revision was made. If we make significant changes to how we collect or use your personal data, we will take reasonable steps to notify registered users through the platform or via the contact details associated with their account. Your continued use of d63 after any update to this policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you are always aware of how your information is being handled. If you have any questions about a specific change or about this policy in general, our support team is available to help — you can also find answers to common questions on our FAQ page.